Terms and Conditions
Welcome to the Qaori Ecosystem. These Terms and Conditions (“Terms”) govern your use of the Qaori Ecosystem Platform OS and all related services, products, and content (collectively, the “Service”). The Service is owned and operated by:
USA : QAORI AI LLC, registered adress at 1207 Delaware Ave #1634, Wilmington DE 19806, United States.
UK : QAORI UK LIMITED, registered adress at 66 Paul Street, London EC2A 4NE, United Kingdom
EEA : Qaori.Tech OÜ, registered address at Sepapaya 6, 15551 Tallinn, Estonia.
Japan: QAORI Guardian AI LLC, registered adress at Minato Mirai, Yokohama, Japan (ongoing registration).
Represented by Yuko Osao and Robert Hopp, Co-Founders, Managing Partners (“Qaori”, “we”, “us”, or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
1. Acceptance of Terms
By creating an account, subscribing to the Service, or using any part of the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Service, including clients, alter users, and affiliates.
2. The Service
Qaori provides a technology platform that allows users to create, manage, and interact with a digital counterpart (an “Alter”) of themselves or a specific role. The Service includes features for data ingestion, AI-powered knowledge processing, secure storage, and multi-channel communication.
3. User Accounts and Responsibilities
Eligibility: You must be at least 18 years old to use the Service.
Account Information: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Use: You agree not to use the Service for any unlawful, fraudulent, or malicious purpose, including but not limited to, uploading or generating content that is illegal, defamatory, or infringes on the rights of others.
4. Your Data and Content
Data Ownership: You retain all ownership rights to the data, content, and intellectual property you provide to the Service (“Your Data”). Qaori does not claim ownership of Your Data.
Data Responsibility: You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You represent and warrant that you have all necessary rights and permissions to use and provide Your Data to the Service.
Data Security: Your Data is handled with the highest level of security within the respective Data Regions (US, EU, Japan, Rest of Asia, Africa) and never leaves them. We use encryption at rest and in transit, and employ a multi-layered security architecture, including our proprietary Privacy Guardrail, to protect your data. Your data is not used to train our general-purpose models.
Data Deletion: You have the right to delete Your Data at any time. Upon your request, we will take commercially reasonable steps to securely and permanently delete Your Data from our systems, subject to our backup and data retention policies.
5. Payments, Billing, and Subscriptions
Subscription Fees: The Service is provided on a subscription basis. You agree to pay all applicable fees as specified on our pricing page or in your service agreement.
Billing: Fees will be billed in advance on a recurring basis (e.g., monthly or annually) and are non-refundable, unless otherwise stated in a separate agreement.
Payment Methods: You authorize us to charge your designated payment method for all fees. You are responsible for keeping your payment information up to date.
Cancellations: You may cancel your subscription at any time. Your access to the Service will continue until the end of the current billing period, and you will not be charged for the next period.
6. Intellectual Property
Qaori’s IP: All intellectual property rights in the Service, including the software, design, and trademarks, are the exclusive property of Qaori.Tech OÜ.
License to Your Alter: By using the Service, you grant Qaori a limited, non-exclusive, worldwide, royalty-free license to use, store, and process Your Data solely for the purpose of providing and improving the Service to you.
7. Affiliate Program
If you are an affiliate, you agree to our separate Affiliate Program Terms and Conditions. You will be provided with a unique affiliate link and agree to promote the Service ethically and in compliance with all applicable laws.
8. Limitation of Liability
To the maximum extent permitted by law, Qaori shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Estonia. Any disputes arising from these Terms or the Service shall be resolved through negotiation in good faith. If a dispute cannot be resolved, it shall be submitted to the exclusive jurisdiction of the courts of Estonia.